Our Story: Founded on Trust & Results
Mark Edcel Lopez – Founder & CEO
I started Referrer Nation with a simple belief: great systems mean little without the people behind them. My background in engineering and project design taught me precision, while my work in BPO operations and recruitment taught me that real progress comes from people who care enough to make things work better.
Record-Breaking Achievement
In September 2024, our team achieved what many thought impossible—543 qualified hires for Alorica in a single month, generating ₱3.6 million in value. This wasn’t just a number; it was proof that when you invest in infrastructure, training, and people, extraordinary results follow.
Today, Referrer Nation partners with major BPOs including Alorica, Infosys, TDCX, Sutherland, Teleperformance, and Concentrix. We’ve built a recruitment and VA platform powered by AI-driven automation and CrispChat omnichannel technology, uniting every message from Facebook, Instagram, LinkedIn, and our website into one system where every applicant feels heard and guided.
Our difference? While other agencies cut corners with cheap equipment and expect clients to provide tools, we invest ₱102,000-190,000 per agent in premium infrastructure. We provide 855.9 Mbps enterprise fiber internet, professional laptops (Gateway Ryzen 5 for VAs, HP Ryzen 3 for Team Leaders), all software tools, comprehensive training, and backup systems that guarantee 100% uptime.
We’re not competing on price—we’re competing on value and reliability. Because when your business depends on your team, infrastructure isn’t optional. It’s everything.
What We Do
Two core services, one mission: connecting talent to opportunity with enterprise-grade infrastructure
BPO Recruitment & Referrals
We connect qualified candidates with major BPO companies including Alorica, Infosys, TDCX, Sutherland, Teleperformance, and Concentrix. Our AI-powered recruitment engine and omnichannel system ensure every applicant is tracked, qualified, and guided through the hiring process.
Fully-Equipped Virtual Assistant Teams
We provide enterprise-grade VAs with complete infrastructure: premium laptops, 855 Mbps fiber internet, all software tools, backup systems, and comprehensive training. Your VA arrives ready to work—no setup, no delays, no excuses.
VA Training & Development
We train VAs on SEO, AEO (Answer Engine Optimization), compliance, and industry best practices. Our training programs ensure your team has the skills to deliver results from day one.
AI-Powered Automation
Our CrispChat omnichannel platform integrates Facebook, Instagram, LinkedIn, and website messages into one unified system. AI-driven automation handles initial screening, follow-ups, and qualification—so no lead ever falls through the cracks.
Our BPO Partners
We work with the industry’s leading companies to connect talent with opportunity
Our Infrastructure Advantage
We invest ₱102,000-190,000 per agent in premium equipment and systems—because reliability isn’t optional
Enterprise Internet
- ✓ 855.9 Mbps download / 230.6 Mbps upload
- ✓ 1ms latency – near-instant response
- ✓ Backup internet for 100% uptime
- ✓ Flawless 4K video calls, zero lag
Value: ₱2,500-3,500/month per agent
Premium Laptops
- ✓ Gateway Ryzen 5 for Regular VAs
- ✓ HP Ryzen 3 for Team Leaders
- ✓ 8GB RAM, 256GB SSD minimum
- ✓ MS Office 2021 included
Value: ₱16,999-19,999 per agent
️ Software & Tools
- ✓ Slack, Zoom, Crisp Chat
- ✓ Google Workspace, Asana
- ✓ Canva Pro, video editing tools
- ✓ VPN, password manager, antivirus
Value: ₱5,589-11,140/month per agent
Training & Support
- ✓ 1-2 weeks onboarding training
- ✓ SEO & AEO training programs
- ✓ Client protocol customization
- ✓ 24/7 technical support
Value: ₱5,000-10,000 per agent
Our Virtual Assistant Services
From general admin support to specialized technical roles, we provide fully-equipped VAs for every business need
General Virtual Assistant
$12/hour
Email management, scheduling, data entry, customer service, and administrative support.
Executive Assistant
$18/hour
High-level administrative support, meeting coordination, travel arrangements, and executive communications.
Social Media Manager
$18-25/hour
Multi-platform management, content creation, community engagement, and paid advertising campaigns.
Video Editor
$25-35/hour
Professional video editing in Filmora, CapCut, Premiere Pro with motion graphics and color grading.
SEO/AEO Specialist
$25-35/hour
SEO and Answer Engine Optimization (AEO) for AI search. Keyword research, on-page optimization, technical SEO, and schema markup.
Content Creator
$20-30/hour
Blog writing, social content, video scripts, email campaigns, and SEO-optimized content creation.
Meet Our Leadership Team
The visionaries behind Referrer Nation’s mission to transform Filipino careers
Get In Touch
Ready to Build Your Team?
Let’s discuss how our fully-equipped VA teams can transform your business operations.
Contact Information
Reach out to us directly
Contact Emails
Customer Support
customer.service@referrernation.com
For general inquiries, help or complaints
Hiring / Recruitment
recruitment@referrernation.com
For job applicants, HR or onboarding
Feedback / Suggestions
suggestions@referrernation.com
For user feedback, ideas, or improvements
️ Support / Help Desk
support@referrernation.com
For technical issues or account problems
General Contact
referrernation@gmail.com
Admin email for broader communication
Phone
+63 916 688 1758
Landline: 8640-2552
Location
Block 69, Lot 19, Amarillo St.
Brgy Rizal, Makati City
Metro Manila, Philippines
Website
Why Choose Refer Nation?
Here’s what sets us apart
855 Mbps enterprise fiber internet
Premium laptops for every VA
All tools & software included
100% uptime guarantee
Comprehensive training program
Enterprise-grade security
48-hour replacement guarantee
₱102k-190k infrastructure per agent
Ready to get started?
Email us today and let’s discuss how we can build your perfect VA team.
Meet Our Leadership
The team behind Referrer Nation
Mark Edcel B. Lopez
Founder & CEO